Shipping policy

Shipping Policy

 

 

The "Real Talk" Version

 

We’re not morning people either, so we get that you want your coffee fast and without any surprise fees. Here is exactly how we handle shipping—no corporate fluff, just the facts.

 

1. Processing & Shipping Times

 

The Short Version: Your coffee is roasted after you order it. This takes a minute.

  • Processing (3-5 Business Days): We are not Amazon. We don’t pull old bags off a dusty shelf. When you order, our partners roast your beans fresh. This usually takes 3-5 business days.

  • Why the wait? Because fresh coffee tastes like heaven and stale coffee tastes like sad water. Your blend is roasted the same week it ships. That is how you get maximum impact.

  • Delivery (3-4 Business Days): Once it leaves the roastery, it typically takes 3-4 business days to reach anywhere in the continental United States.

The Math: Total time from "Order Placed" to "Caffeine In Bloodstream" is usually 6-9 business days. Plan accordingly.

 

2. Shipping Methods & Costs

 

  • Standard Shipping: FREE.

  • Carrier: We use USPS, UPS, or FedEx—whoever is going to get it to you fastest without losing it.

  • Why is it free? Because hidden shipping fees are bullshit, and you are already paying for premium coffee. The cost is on us. No surprises at checkout.

 

3. Where We Ship

 

  • Region: Continental United States only. (Sorry, Hawaii, Alaska, and International friends—we’re keeping it simple for now).

  • PO Boxes: Yes, we ship to PO Boxes.

  • Apartments/Offices: Yes, just make sure someone is there to grab it so porch pirates don’t get your morning fuel.

 

4. Packaging

 

Your coffee arrives in recyclable packaging. We use enough protection to keep the bag safe, but we skip the excessive bubble wrap. You shouldn't need a machete to open your package at 6:00 AM.

 

5. Tracking Your Fix

 

You will get an automated tracking email the second the label is created.

  • Please don't email us asking "Where is my coffee?" before checking that tracking link. It updates in real-time.

  • Note: Sometimes the carrier scans a package as "Delivered" a few hours before they actually drop it off. Give it 24 hours before panicking.

 

6. Issues & "What Ifs"

 

  • Damaged Package: If your coffee arrives looking like it went through a war zone, email us a photo at admin@morning-bird-coffee.com. We’ll replace it.

  • Lost Package: If the tracking says "Delivered" and you don't have it, check with your neighbors. If it’s truly gone, let us know.

  • Wrong Address: Double-check your address before you pay. If you made a typo, email us IMMEDIATELY. Once it ships, we can’t turn the truck around.

 

7. What We Don't Do

 

  • No Overnight Shipping: You can’t rush the roasting process.

  • No Split Addresses: One order, one address. If you want to send coffee to your friend and yourself, please place two orders.

  • No Holding Orders: We ship when it’s ready. We aren't a storage unit.

 

8. Holiday & Weather Disclaimers

 

  • Holidays: We don’t roast or ship on federal holidays. Neither does the post office.

  • Acts of God: Severe weather (blizzards, hurricanes, floods) can delay deliveries. We can control the roast, but we can’t control the weather.

 

Summary (TL;DR)

 

  • Cost: Free. Always.

  • Speed: 6-9 Business Days total (Roasting + Shipping).

  • Where: US Only (Continental).

  • Vibe: Fresh roasted, worth the wait.

Last Updated: November 23, 2025